After you have made the payment, in case you change your mind or have some reasons to discontinue our services then the amount to be refunded will depend on the work completed at that time. When a refund is issued, the amount will be calculated as the original payment price minus the cost for the work that has been completed up to that point. The work done up to that time will also be provided along with the refund amount. 

If you are dissatisfied with our services and feel that they do not meet your expectations, you have the option to request a refund. In this process of refund, an agreement between the website administrator and the user is required. If you fail to fulfill the agreement then there will be no refunds. Once the refund process begins, we will consult our subject matter expert to decisively determine the refund amount. 

How do I complain?

We provide multiple ways to carry out communication (i.e. email, telephone, message, and live chat) between you and us. Our customer Support Center is fully available and committed to addressing any refund requests or other issues through any of these contact methods. If the request is not received using any of the previously mentioned methods within the refund period, the company is not obliged to honour or consider the request. 

What is the refund period?

The refund period starts on the customer's order deadline and ends on the last day of the refund period. Customers have a 3-business-day window to request a refund if they are dissatisfied with the results. In case you are not satisfied with our services then you can submit a refund request. Follow the terms and rules within the refund period. After the refund period ends we will not refund any amounts paid. 

We aim to provide our customers with excellent service each time they choose us, and we will strive to ensure that.